Registration & Morning Hour

Opening Address by Digital Insurance

Welcome Address & Chairman's Address

Opening Speech

Mr. Joseph H. L. CHAN, JP, Under Secretary for Financial Services and the Treasury, The Government of the Hong Kong Special Administrative Region, Financial Services and the Treasury Bureau

Navigate the Digital Future

The Top Digital Minds

Accelerate Digital to Drive Future Growth: Enabling and Driving Digital Transformation in Insurance in APAC

Moderator:· Prof. Tek Yew Chia, Adjunct Professor and Advisor, Asian Institute of Digital Finance, National University of Singapore (NUS)Panelists:· Mr. Sunil Kapoor, Chief Risk Officer (CRO), Future Generali India Life Insurance· Open for Insurer C-Suite, regulator, gov, association Only

The CEO Panel: How to Unlock the Most Value from Your Digital Transformation

Moderator:· Mr. John Spence, Managing Director, Asian Capital AdvisorsPanelists:· Mr. Xiaodong (Sheldon) Yu, Chief Executive Officer, Taiping Reinsurance· Mr. Jim Qin, CEO, General Insurance, Zurich Insurance Hong Kong· Ms. Laura Wang, Chief Executive Officer, PCA Life Assurance (Taiwan)· Mr. Michael Shin, CEO, RGA Korea, SVP, Japan and Chief Marketing Officer, Asia, Reinsurance Group of America, Incorporated

The CIO/CDO/CTO Panel: How Insurers can Keep up with Accelerated Digital Changes through Continuous Innovation?

Moderator:· Ms. Orchis Li, General Manager, Gen RePanelists:· Mr. Gary Ho, Chief Information Officer, AXA Hong Kong and Macau· Mr. Ratana Theam, Chief Technology Officer, CB General Insurance Plc.· Mr. Alfred Cheung, Deputy CEO, BOC Life

Networking Coffee Break

Redefining Digital Insurance with Evolving Technologies

Keynote Slot Kept for Presenting Sponsor

Keynote Open for Sponsor

New Generation Transformation: Current and Future Tech Trends in the Insurance Industry

Moderator:· Ms. Lynn Lin, Senior Vice President, MarshPanelists:· Mr. Prashant Vinod, Executive Director - Digital Hub, Tawuniya· Dr. Maxim Afanasyev, Financial Services Industry Head for JAPAC, Global Strategic Industries, Google Cloud

Reboot the Digital Insurance Business Model

Kept, not Available

Networking Luncheon

Growing Urgency for Change

Chairwoman's Address

Ms. Samah Babbo, Change and Transformation Leader

The Future of Digital Insurance

Kept, not Available

Successfull Change Management to Fuel Digital Transformation in Insurance

Kept, not Available

From Legacy to Digital- the Best Way forward for Core Infrastructure Transformation

Moderator:· Mr. Ashish Jhajharia, Distinguished Industry Analyst-Insurance, ISG (Information Services Group)Panelists:· Mr. Luca Cacchiani, Head of Architecture APAC & MEA, Cigna Healthcare International Health· Mr. Ashish Chand, Chief Transformation Officer, HuBS, Sun Life

Networking Coffee Break

Operational Excellence: Refining Operation in Insurance through Digital Transformation and Process Optimization

Moderator: · Mr. Paul Ricard, Asia Pacific Head of Insurance & Asset Management, Oliver WymanPanelists:· Mr. Troy Barnes, Digital Business Transformation APAC, Chubb· Mr. Ashish Chand, Chief Transformation Officer, HuBS, Sun Life· Mr. Michael Davies, Founder & CEO, Nextvestment· Mr. JingLong Pan, Digital Insurance Senior Management

Climate Change and ESG: a Roadmap for Sustainable Insurance Powered by Technology

Moderator:· Prof. Lapman Lee, Professor of Practice (ESG, FinTech, Sustainable Finance), The Hong Kong Polytechnic UniversityPanelists:· Mr. Shinichi Kishi, General Manager at Sustainability Management & Development Dpt., Meiji Yasuda Life Insurance Company· Ms. Chelsea Jiang, Chief Technical and Innovation Officer, General Insurance, Greater China, AXA Hong Kong and Macau· Mr. Qin Lu, CEO Greater China, Aon· Mr. Makoto Okubo, General Manager, International Affairs, Nippon Life Insurance

The Future of Workforce in Insurance: Tech, Culture, and Capabilities in Transformation

Moderator:· Mr. Sean Deehan, Head of Hong Kong & Macau and Hong Kong Market Leader, Insurance Consulting & Technology, WTWPanelists:· Ms. Wivinia Luk, Senior Manager of Policy Research, Financial Services Development Council· Mr. Joerg Sauer, Transformational Coach, Morphosis Coaching· Mr. Jihad Faitrouni, Chief Executive Officer, Unlimited Insurance Services (UIS)· Mr. Marc Karim Baloch, Founder & Managing Director, Resonance Asia

Digital Insurance - Insurer Leader of 2025 (APAC Region) - Celebrating Global Excellence in Digital Transformation

As one of the leading global events for the insurance industry, Digital Insurance is dedicated to fostering the advancement of digital transformation within the sector. This platform highlights the significant achievements insurers have made in their digital journeys, while honoring the trailblazing pioneers, innovators, and leaders driving change.In 2025, Digital Insurance is proud to introduce the "Digital Insurance - Insurer Leader of 2025 (APAC Region)" award, a prestigious global recognition celebrating insurers at the forefront of digital transformation in the APAC region.

"Digital Insurance-Insurer Leader of 2025 (APAC Region)" Award Ceremony

· Mr. David Piesse, Chairman of Ambassadors, International Insurance Society· Prof. Andy Chun, Professor of Practice, Department of Computing, The Hong Kong Polytechnic University· Mr. John Spence, Managing Director, Asian Capital Advisors· Ms. Angela Hunter, CEO, Director, InsureProtect & Connect Consulting Asia Pte· Prof. Tek Yew Chia, Adjunct Professor and Advisor, Asian Institute of Digital Finance, National University of Singapore (NUS)· Dr. Pongpanu Damrongsiri, Executive Director, Thailand General Insurance Association· Mr. Peter Crewe, Managing Director, Ziffa Group· Mr. Karl-Heinz Jung, Co-Founder and Co-CEO, Kacalyst Partners· Mr.Tom Gerritsen, Director, Deloitte· Ms. Jeanette Lim, President, Singapore Insurance Institute· Mr. RAVI SESHADRI T, Strategic Advisor - Insurance and Insuretech

Closing Remark of Day 1

Network with Your Digital Right

Digital Insurance Happy Hour

Happy Hour with drinks, fruits, sweets and most importantly the right digital professionals

The Digital Landscape

Region Spotlight

Welcome Address & Chairman's Address

Digital Insurance in the Greater Bay Area (GBA): The Transformation Landscape and Opportunities

Moderator:· Ms. Jamie Zuo, Executive Chairman, Greater Bay Area Healthcare Association (GBAHA)Panelists:. Mr. Steve Tunstall, Owner and Director, Tunstall Associates & PARIMA.org· Mr. Peter FANG, Chief Insurance Officer, The GBA Healthcare Group

Digital Insurance in Southeast Asia

Moderator:· Mr. Steve Tunstall, Owner and Director, Tunstall Associates & PARIMA.orgPanelists:· Mr. Valer Merenyi, Regional Director Digital and TechDev, Ageas Group· Mr. Ronald Tam, Co-Chief Financial Officer, Huize Holding· Mr. Rainier Kurniawan, Director, PT. Asuransi Wahana Tata· Mr. JingLong Pan, Digital Insurance Senior Management

Networking Luncheon

Learn from the Best

The Digital Stories

Chairman's Address

Mr. Alain Le Couédic, Partner, Artificial Intelligence Quartermaster (AIQ)

Our Journey to be Digital: Story 1

Mr. Makoto Okubo, General Manager, International Affairs, Nippon Life Insurance

Our Journey to be Digital: Story 2

Kept, not Available

Our Journey to be Digital: Story 3

Dr. Maxim Afanasyev, Financial Services Industry Head for JAPAC, Global Strategic Industries, Google Cloud

Networking Coffee Break

Our Journey to be Digital: Story 4 Harnessing the Power of People to Improve Transformation Success

Ms. Luz Grande Vega, APAC Head of Sustainability & Operational Excellence, Zurich Insurance (Hong Kong)

Our Journey to be Digital: Story 5

Mr. Lasitha Wimalaratne, Chief Executive Officer / Principal Officer, HNB Assurance

Our Journey to be Digital: Story 6

Leaders' Group: Navigating the Journey to be Digital: Discover the key receipe for success, understand the common pitfalls, and unlock the potential of digitalization for your organisation

Closing Remark of Day 1

Registration & Morning Hour

Data and (Gen)AI

Evolving with (Gen)AI

Chairwoman's Address

Ms. Becky Wong, CEO, Globex Capital Partners & Senior Advisor, CSPro (HK)

(Gen)AI in Action- Case Study 1

· Mr. Michael Davies, Founder & CEO, Nextvestment

(Gen)AI in Action-- Case Study 2

Kept, not Available

(Gen)AI in Action- Case Study 3 Best practices and insights sharing : How GenAI is accelerating insurance from sales to operations

Ms. Connie Leung, Senior Director, Financial Services Business Lead - Asia, Microsoft

(Gen)AI Accelerates Digital Transformation in Insurance-Demo 1

(Gen)AI Accelerates Digital Transformation in Insurance-Demo 2

Networking Coffee Break

Reinvent with GenAI: How GenAI (OpenAI, DeepSeek, etc) will Drive Innovation in the Insurance Industry

Moderator:· Mr. George Kesselman, President, Founder, InsurTech Asia AssociationPanelists:· Ms. Connie Leung, Senior Director, Financial Services Business Lead - Asia, Microsoft· Ms. Camille Or, Senior Partner Lead, Google· Dr. Henrik Naujoks, Senior Partner, Hong Kong & Head of APAC Financial Services practice, Bain & Company

Operationalize AI for Maximum Gain: Leading Organizational Change in the Age of Evolving AI

Moderator:· Ms. Jamie Zuo, Executive Chairman, Greater Bay Area Healthcare Association (GBAHA) & IAA AI Task forcePanelists:· Mr. Billy Yeung, Director of IT Strategy, AI and Data Governance, Prudential Hong Kong· Mr. Ashish Jhajharia, Distinguished Industry Analyst-Insurance, ISG (Information Services Group)· Mr. JingLong Pan, Digital Insurance Senior Management

Effective AI Governance in Insurance: Navigating Compliance and Risks in the GenAI Age

Moderator:· Prof. Lapman Lee, Professor of Practice (ESG, FinTech, Sustainable Finance), The Hong Kong Polytechnic UniversityPanelists:· Mr. Luke Ma, Head of Technology Controls and Governance, AIA Australia· Mr. Gurps Khaira, Keynote Speaker for Cybersecurity, Digital Transformation and Change Management Events· Mr. Sunil Kapoor, Chief Risk Officer (CRO), Future Generali India Life Insurance

Networking Luncheon

Data-Driven Transformation

Chairman's Address

How to Best Leverage Data- Data Transformation Journey Story 1

Mr. Gaurav Saxena, Chief Distribution Officer - Bancassurance, Aditya Birla Sun Life Insurance

How to Best Leverage Data- Data Transformation Journey Story 2

Scaling AI Successfully: Overcoming Technical and Cultural Barriers for Enterprise Growth

Mr. Gurps Khaira, Keynote Speaker for Cybersecurity, Digital Transformation and Change Management Events

Networking Coffee Break

From Data to Insights-Demo 1

From Data to Insights-Demo 2

Transforming Insurance with Data and Analytics: The Impact of Unlocking Valuable Data for Profitable Growth

Panelists:· Mr. Sahil Talwar, Director, Prudential plc· Ms. Supattra Traiwijidkhun, VP of Data Governance, Generali Thailand

Closing Remark of Day 2

Registration & Morning Hour

Being Customer-Centric

For Customer Growth

Chairman's Address

Mr. Sean Deehan, Head of Hong Kong & Macau and Hong Kong Market Leader, Insurance Consulting & Technology, WTW

Hyper-Personalization in Insurance: Leveraging Big Data and AI for Customized Products and Services

Digital First Engagement in Insurance: the Power of a Digitally Enabled Customer Experience

Mr. Shammi Kapoor, SVP & Head Operations, Tata AIG General Insurance

Redefining Insurance and the Customer Relationship through Technology

Mr. Charles Chang, Vice President, Head of Digital Platforms, FWD Life Insurance

Networking Coffee Break

The Pioneer of Financial Wellbeing: A Customer-First Approach to Insurance-Bank Partnership

Mr. Sythan Prou, Chief Executive Officer, Forte Life

Seamless Omnichannel Experience: How Unified Customer Interactions Transform the Insurance Experience

Moderator:· Kept for LeoPanelists:· Dr. Yuhui Yao, Group Chief Data Officer, FWD Insurance· Mr. Sachin Dutta, Chief Operating Officer, Canara HSBC Life Insurance· Ms. Kathy Cheung, AVP, Regional Strategy & Enablement, Sun Life

Customer-Centric Innovation for Lasting Loyalty: Transforming Customer Experience by leveraging Digital, Data and Beyond

Moderator:· Ms. Kannes Wong, Head of Strategy and Sustainability, Zurich Insurance (Hong Kong)Panelists:· Mr. Dan Villaroman, Head of Transformation Office & Office of the Chief Digital Officer, Income Insurance· Mr. Lasitha Wimalaratne, Chief Executive Officer / Principal Officer, HNB Assurance· Mr. Paul Ricard, Asia Pacific Head of Insurance & Asset Management, Oliver Wyman

Networking Luncheon

Digital Distribution

Chairman's Address

Reach the Modern and Emerging Customers: Evolving Insurance Distribution Strategies

Mr. Priyank Rastogi, AVP -Strategy and Enablement, Sun Life Asia

How’s AI being used to reshape the Insurance in Generation Y/Z times: AI agent marketing and AI claims management

Mr. JingLong Pan, Digital Insurance Senior Management

Digital Distribution in Insurance: the Latest Technologies and Trends to Fuel Distribution

Panelists:· Mr. Arthur Siu, Head of Retail Services, General Insurance Business, Zurich Insurance (Hong Kong)· Mr. Fasihul Mostofa, Head of Digital Channel and ADC, Guardian Life Insurance· Mr. Richard Ferryanto, Chief Executive Officer, Zurich Topas Life· Mr. Jean Michoud, SVP Regional Head of Direct and Digital Distribution - Asia Markets, Liberty Mutual Insurance· Mr. Jihad Faitrouni, Chief Executive Officer, Unlimited Insurance Services (UIS)· Mr. Manish Ahuja, Senior Vice President- Digital , Direct Marketing , tele and defence vertical, Aditya Birla Sun Life Insurance

Networking Coffee Break

Revolutionizing Bancassurance: Reaping the Benefits of Digital Transformation

Moderator: · Mr. Alain Le Couédic, Partner, Artificial Intelligence Quartermaster (AIQ)Panelists:· Mr. Valer Merenyi, Regional Director Digital and TechDev, Ageas Group· Mr. Priyank Rastogi, AVP -Strategy and Enablement, Sun Life Asia· Mr. Lavneesh Gupta, Executive Committee Member & Chief Bancassurance Officer, HDFC Life· Mr. Dan Jones, Partner - Head of OW Digital for Asia Pacific, Oliver Wyman

Amplifying Outcomes: Utilizing Digital Solutions in Brokers and Agencies

Panelists:· Mr. Ryan Woollford, SVP - Digital Engagement Leader, Asia, Marsh

Revolutionizing Insurance: Unleashing GenAI and Emerging Technologies for Underwriting and Claims Excellence

Moderator: · Mr. Alain Le Couédic, Partner, Artificial Intelligence Quartermaster (AIQ)· Mr. Ashish Jhajharia, Distinguished Industry Analyst-Insurance, ISG (Information Services Group)

Closing Remark of Day 2

Registration & Morning Hour

Digital Frontiers

Emerging Tech

Chairman's Address

How to Scale Technology (incl. AI/GenAI) for Impact

Dr. Henrik Naujoks, Senior Partner, Hong Kong & Head of APAC Financial Services practice, Bain & Company

Emerging Technologies, New Possibilities- Demo 1

Emerging Technologies, New Possibilities- Demo 2

Emerging Technologies, New Possibilities- Demo 3

Panel: The Visionary Panel: the Top Technology Trends in Insurance to look at in the Next 3 Years

Panelists:· Dr. Abhishek Agrawal, Managing Partner, Accion

Networking Coffee Break

Panel: Cyber Protection - Keeping individuals & small businesses Digitally safe and secure

Partnering for Success

Accelerating Innovation through Partnerships-Unlocking Collaborative Power for Scalable Insurance Innovation

Panelists:· Mr. Arthur Siu, Head of Retail Services, General Insurance Business, Zurich Insurance (Hong Kong)· Dr. Abhishek Agrawal, Managing Partner, Accion

Embedded Insurance and Ecosystems: Thriving in an Open API Economy

Panelists:· Mr. Aman Pal Singh, Founder & CEO, B4E Insurtech

Networking Luncheon

The New Insurers

Chairman's Address

How Technology is Reshaping the High Net Worth (HNW) Insurance Consumer & Market

Mr. Chirag Rathod, Global HNW Insurance Leader, Strategic Transformation & Growth

Reimagining Health Insurance: Unlock New Growth with HealthTech, Advanced Analytics and AI

Moderator:· Ms. Jamie Zuo, Executive Chairman, Greater Bay Area Healthcare Association (GBAHA)Panelists:· Mr. Jacky Lio, Chief Medical Officer, Bowtie Life Insurance· Mr. Joerg Sauer, Transformational Coach, Morphosis Coaching· Ms. Xuan ZHANG, Head of Accident & Health Asia Pacific, Everest

Digital Enabled, Future Ready: Building a Digital-Driven and Resilient Life Insurer

Panelists:· Mr. Ibnu Hasyim, Chief Executive Officer, TASPEN Life· Mr. Aman Pal Singh, Founder & CEO, B4E Insurtech

Networking Coffee Break

Fraud Control in Non-Life Insurance Companies of India

Mr. Sanjiv Kumar Dwivedi, President & Head - Investigation & Loss Mitigation, Bajaj Allianz General Insurance

How Blockchain is Ensuring a Brighter Future for the Developing World

Mr. Dimitri Fischler, Lemonade Foundation - Strategy and Operations Lead, Lemonade

Navigating the Digital Shift: How General Insurers can Adapt to New Market Realities?

Closing Remark of Day 2

Digital Insurance - Insurer Leader of 2025 (APAC Region) - Celebrating Global Excellence in Digital Transformation

As one of the leading global events for the insurance industry, Digital Insurance is dedicated to fostering the advancement of digital transformation within the sector. This platform highlights the significant achievements insurers have made in their digital journeys, while honoring the trailblazing pioneers, innovators, and leaders driving change.In 2025, Digital Insurance is proud to introduce the "Digital Insurance - Insurer Leader of 2025 (APAC Region)" award, a prestigious global recognition celebrating insurers at the forefront of digital transformation in the APAC region.

June 25th

Application Now

Process & Timeline· Submit your form and apply for the award (Before May 30th, 2025)· The digital insurance judges will evaluate and decide the winners (Before June 13th, 2025)· Winners to be announced and informed (Before June 16th, 2025)· Digital Insurance Award ceremony to be held (On June 26th, 2025)

Interactive Lunch Roundtables

- Insurers only, Invited only- 10-15 members for each roundtable- Director level or above- Exclusive Sponsor for each roundtable* Note: 1. For invited guests, please select more than 3 roundtables and we will allocate the seats around 2-3 weeks before the event to confirm which roundtable(s) we wish you to be in. 2. A roundtable less than 10 members will be cancelled.

June 25th

· Uncovering the Operational Piorities in the New Era of Insurance Digital Transition· Staying Competitive: How Continuous Innovation can be Possible for Insurers· How to Future Proof Your Business and Digitise Your Capabilities· Fostering Growth and Innovation: Enabling a Digital Native Culture across the Company’s Ecosystem· Digital Transformation and the Legacy of Insurance· Bridging the Talent Gap for Successful Digital Transformation in Insurance· Steering towards Digital Transformation in Insurance amidst the Rising Age of AI & GenAI· Reimaging Customer Relationship: Building the Seamless and Digital Customer Journey with Human Touch· Collaborating for Growth- Building Leading and Technology-Enabled Ecosystems for Insurance

June 26th

· Accelerating GenAI Adoption: How Generative AI can Accelerate the Digital Transformation of the Insurance Industry· Enhancing Insurer Success: the Latest CX Trends in Insurance· Unlock the Value of Right Data and Insightful Analytics· Prepare for the Next Generation: Winning the Hearts of Gen Z· Insurance Products Innovation in the Digital Age· Leveraging Technologies and Partnerships in Distribution: the Future of Selling· The Future of Brokers: Evolving in the Digital Age and with the Changing Customer Needs· Bridging the Protection Gap: Underwriting Emerging Risks with Evolving Technologies and Digital Solutions· Elevating Claims Experience with Digital and New Technology· The Future of Underwriting: the Key Imperatives for Insurers· The Future of Motor Insurance : Trends and Innovations· From Insurers to Carers: the Changing Values of Health Insurance Powered by Technology

Amplify Digital Achievements

Transformation Alley

A high-traffic area for leading insurers/techs to showcase their successful digital transformation products/projects/journeys with a poster/Booth/innovative space/TV

Building Tech Ecosystems

Demo Corner

A high-traffic area for insurtechs/tech vendors to demonstrate their innovative digital technologies/products/solutions with a desk and a TV

Exhibition

Booth in the high-traffic networking space

Two Programs for Insurers

The digital transformation journey is a complex, ever-evolving endeavor that no organization can navigate alone. This also rings true for insurance companies, which are facing immense technological changes.To remain competitive and adapt to technological advancements, it is essential to embrace external insights, foster a culture of continuous learning and stay open for right digital talent and partners.As a top global event for insurers to transform, Digital Insurance is committed to helping insurers to transform. We are excited to introduce two programs, "We Want to Buy" and "We Want to Hire," designed to assist insurers in identifying suitable digital solution partners and acquiring digital talent.

We Want to Buy

Visit here to apply for limited opportunities

We invite you to share your challenges related to digital transformation and the types of solutions you are looking for. We will arrange a meeting space during the event, invite potential vendors, and present tailored solutions to you on a single day! Engage with these vendors, and you will be equipped with the resources you need.

We Want to Hire

Visit here to apply for limited opportunities.

We invite you to share your specific requirements for hiring digital talent. There is no better event than this with so many good level digital insurance professionals. We will organize you a venue where you can attract and connect with the digital professionals coming across the region and around the world. Present your digital strategy and initiatives, present your pitch, promote your hire program and attract the talent you desire.