Mr. Hassan Karim Insurance Expert & CII Goodwill Ambassador

Topic introduction


Personal profile


An Insurance and Strategy expert, Hassan is also a Chartered Insurer, Chartered FinTech Professional, Qualified Risk Professional (QRGP), & Forrester CX-Pro. Prior to his most recent role as the Head of Strategy for Zurich APAC, he was the CEO & President Director of PT. Zurich Asuransi Indonesia TBK (a public, non-listed entity formerly known as Adira Insurance) & before that PT. Zurich Insurance Indonesia (ZII), as well as serving as a corporate board director (2017 – 2022). He previously held Senior Exec roles in UK/London, Hong Kong, Indonesia & Global Underwriting operating at Country, Region & Global levels.


Hassan has extensive expertise & experience across, strategy, M&A (including post acquisition integration), Operations, Digital Transformation, Marketing, CX, Branding, Distribution, Pricing, Product Development, Emerging Risks, Emerging Markets, Cyber, Property, Supply Chain & Business Interruption, structured risk products (including ILS) & Underwriting/ Corporate Governance & ESG.

As well as deep knowledge of the P&C sector (across Global Markets, Commercial and Retail) Hassan also has deep experience & knowledge of the Life Insurance sector (and has spoken at several wealth management/Life insurance conferences).

He is an experienced leader & former multi-line underwriter (across retail / commercial/global markets), an International & Keynote speaker, having spoken on a variety of topics around the world related to Insurance (incl. corporate & retail risk, captives & bancassurance), from innovation, digital ecosystems, digital marketing, data science /analytics & capital adequacy to supply chain risk, GenerationZ /Millennials, & the implications of emerging risks & disruptive technologies (such as Cyber & 3D manufacturing) for the Insurance industry.

Hassan has a passionate interest in customer centricity, data and digital and previously sat on the Zurich Global Customer Council, APAC Data Analytics steering committee, Digital Partnerships steering committee. Behavioural science & developments within the insurance industry are key areas of interest, specifically accumulation control, emerging risks, alternative capital, cyber, parametric cover & ILS/cat bonds, supply chain, business interruption, as well as in regulatory changes such as the implementation of IFRS17.

In his spare time Hassan previously served as Vice Chairman of the AAUI (Indonesian General Insurance Association & as an advisor /mentor to / investor in start-ups in the FINTECH sector and has previously sat on several advisory boards relating to insurance & financial services in APAC.